Business Continuity Management – Concept And Application
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PROGRAM OVERVIEW
Businesses are constantly ‘concerned’ about how to keep themselves ‘going’. Business ontinuity management (BCM) strategies have evolved as business became more complex, more global, and more digital. As the importance of business continuity planning has become increasingly evident, it makes sense to explore how BCM works to protect the longevity of organisations.
Most of the early focus (1970s) in the art of business continuity was on protecting large data centres with large mainframe systems. These data centres were water-cooled and the purpose of BCM was to protect the pipes providing the chilled water supply.
Business continuity grew into an actual profession in the early 1980s. The West led the charge. The United States government introduced its first standards on BCM in the 1990s, originating the terms ‘continuity of operations’ (COOP) and ‘continuity of government’.
The dawn of the 21st Century brought along the Year 2000 problem, a.k.a the Y2K problem, which affected businesses that were dependent on Information Technology, especially the banking sector. This highlighted the need to conduct a business impact analysis to proactively mitigate risks. One of the inflection points which reinforced the need for a robust business continuity was the terrorist attack on the World Trade Center which took several successful firms out of business. Over a period of time, new threats like pandemic attacks, and many extreme weather conditions started disrupting businesses across the globe, necessitating the need for stronger BCM practices and corresponding regulations.
Today, global regulations and standards – GDPR, NIST, HIPAA, ISO 22301, etc., specifically mention business continuity as a non – negotiable mandatory requirement. More than 125 such global regulations, standards and good practices across the globe highlight the need for business continuity. ISO 22301 is the international standard for business continuity management. Continued operations in the event of a business disruption, whether due to a major disaster or a minor incident, are a fundamental requirement for any organisation. Ensuring operational continuity has led to the development of Business Continuity Management (BCM) as a recognised business discipline, and the ISO standard is an internationally-recognised management framework ensuring consistency, credibility and viability to existing business continuity management programs.
Overview
CORPORATE PROFILE
Know Your Risk (KYR) Training & Learning Solutions is a boutique international specialist risk management training organization catering to the training requirements for corporate and institutional clients in the field of risk management.
All training programs are tailored and designed by sourcing information and knowledge from global best practices in risk management. Programs being delivered by KYR Training & Learning solutions include two, three, four and five day programs that are delivered either as onsite or via remote learning.
Programs on various risk management topics involved Operational Risk, Fraud Risk & Conduct Risk have been successfully delivered by KYR Training & Learning Solutions to international banking and financial services clients onsite in Dubai, Singapore, Australia and Muscat with further international trainings planned for delivery internationally across multiple locations.
Purpose
LEARNING OBJECTIVES
This Business Continuity Management training course explains the basic principles and benefits of the Business Continuity Management process. Through real-world examples and scenarios, employees learn about their roles and responsibilities during a business disruption or incident.
Benefits
LEARNING OUTCOMES
Delegates will learn how to:
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Explain the need for business continuity management (BCM) in all organisations.
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Define the business continuity lifecycle
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Regulatory guidelines on Business Continuity Management in light of ISO 22301
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Conducting business continuity program management
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Understanding your organisation sufficiently to identify mission critical impact areas
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Determine your organisation's business continuity strategy
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Establishing a business continuity response
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Exercising, maintaining and reviewing plans
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Embedding business continuity in an organisation
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Define terms and definitions appropriate to business continuity
By the end of the course, delegates will have a detailed understanding of all the key components of business continuity management and be able to return to their work, making a significant contribution to the business continuity management process.
WHO SHOULD ATTEND?
Business Continuity Management staff within an organisation or those who plan to take up a role within the BCM function
LEVEL OF THE COURSE
Intermediate to Advanced. Candidates should ideally have 1-2 years experience in business continuity management. An awareness of ISO 22301:2012 the business continuity Standard would be beneficial.
Exercise
TRAINING METHODOLOGY
This is a ‘Practitioner’ course and leans heavily on a combination of both knowledge and practical exercises designed to reinforce the concepts to build the delegates’ confidence in implementing business continuity management. The course is also designed to encourage debate, and the sharing of knowledge and experience between the course delegates.
EMPOWER YOUR BUSINESS
SCHEDULE
MORNING SESSION
What is Business Continuity Management?
- 1.1 Core Elements of BCM
- 1.2. Best Practice Characteristics of a BCM process
- 1.3 Relationship between Business Continuity and Enterprise Risk Management (ERM)
- 1.4. Role of Regulatory Framework and Reputation Risk in BCM
2. Critical elements of a Business Continuity Policy
- 2.1 Typical Structure of a Business Continuity Function in a large organisation
- 2.2 Concept of Business Impact Analysis (BIA)
- 2.3 Concept of Recovery Time Objective (RTO)
- 2.4 Concept of Recovery Point Objective (RPO)
- 2.5 Approaches to Risk Assessment in the Context of BCM
- 2.6 Role of Emergency Operations Center (EOC)
- 2.7 Concept of ‘Hot’ & ‘Cold’ Sites
- 2.8. Concept of a Call Tree
DAY 1 AFTERNOON SESSION
3. Storage of BCM Documentation
- 3.1 Maintenance of BCM documentation
- 3.2 Business Continuity Process Maturity Considerations
- 3.3 Auditing of BCM
- 3.4 Role of Social Media in BCM and Associated Risks
MORNING SESSION
1. Roles and Responsibilities of BCM: Governance of BCM
- 1.1 Role of BOD
- 1.2 Role of Senior Executive Team
- 1.3 Role of Other Corporate Functions and Business Lines
- 1.4 Role of Corporate Finance and Accounting
2. Developing Effective BCM Capabilities
- 2.1 Initial Assessment & Objective Setting
- 2.2 Critical Process Identification
- 2.3 Business Impact Analysis
- 2.4 Business Continuity Approaches: Preparation and Crisis Management
- 2.5. Role of Crisis Management Plan
- 2.6 Monitoring, testing and improving
- 2.7 Prioritisation Categorisation of Networks and Applications
DAY 2 AFTERNOON SESSION
- 3. BCM Group Discussion Exercise & Interactive Workshop Sessions
- 4. Conclusion & Wrap Up
CORPORATE HEADOFFICE
MELBOURNE, POINT COOK, VICTORIA AUSTRALIA
Email: [email protected]
Know Your Risk (KYR) Training & Learning Solutions
Know Your Risk (KYR) Training & Learning Solutions
Know Your Risk (KYR) Training & Learning Solutions
Know Your Risk (KYR) Training & Learning Solutions
Know Your Risk (KYR) Training & Learning Solutions
Know Your Risk (KYR) Training & Learning Solutions
Know Your Risk (KYR) Training & Learning Solutions
Know Your Risk (KYR) Training & Learning Solutions
Know Your Risk (KYR) Training & Learning Solutions
Wonderful experience!
A very informative operational risk program. The training delivery method was the best I have witnessed
Muaiyed Khamees
Saudi Aramco
Wonderful experience!
Excellent training on operational risk. I enjoyed the case studies and interactive discussions from the trainer.
Nawal Baddar- Arzan
Financial Group - Kuwait
Wonderful experience!
I learnt a lot about Operational Risk in the CORP program. The trainer was excellent!
Aljoharah AlDekhayel - Public Investment Fund (PIF)
Saudi Arabia
Wonderful experience!
I enjoyed learning all the new concepts on Operational Risk. I really liked the Trainer and his method of teaching.
Wehaibi Hamdan
AlWehaibi - Bank ABilad, Saudi Arabia
Wonderful experience!
M.Salman Khan as a Trainer was excellent in the way he provided real examples on operational risk failures and especially how banks should manage operational risk. I enjoyed this training a lot.
Abdulrahman Mohammed Al Ansari
Dubai Islamic Bank
Wonderful experience!
The training on Fraud Risk was very well delivered, especially in relation to understanding fraud management techniques and concepts.
Alya Mubarak Nasser Al Alawi
Bank Muscat
Wonderful experience!
A very informative training on Fraud Risk Management. I enjoyed the style of teaching of the Trainer
Saleh Mohammed Saif Al Hadhrami
Bank Muscat
Wonderful experience!
This was by far the best ever training I have received, The case studies were very interesting and I enjoyed the Fraud risk program a lot!
Naseer Hamood Naseer Al Wadhahi
Bank Muscat
Wonderful experience!
Mr.M Salman Khan's training was excellent. I especially enjoyed the group discussions and the way the various concepts were easily explained.
Naseer Hamood Naseer Al Wadhahi
Bank Muscat
Wonderful experience!
The topic of Conduct Risk was very presented by the Trainer. All staff thoroughly enjoyed the training.
Portia Ho Asia Capital Reinsurance Group
Singapore
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