SESSION 1

Fundamentals of Operational Risk
Management.

• 1 Definition and scope of Operational
  Risk
• 2 Characteristic and importance of
  Operational Risk
• 3 Relationships of Operational Risk to other risk types
• 4 Operational Risk Framework – Roles and Responsibilities
• 5 Operational Risk Management as a cycle

SESSION 2

The Regulatory Treatment of
Operational Risk

• 2.1 Key regulatory influences on
  Operational Risk
• 2.2 Evolving approaches to regulation
  and supervision
• 2.3 Principles for the Sound Management
  of Operational Risk
• 2.4 Regulatory interest in specific
  Operational Risk categories.

SESSION 3

Management of Operational Risk

• 3.1 Components of a risk governance
  framework and how they interact
• 3.2 Roles and responsibilities of the
  Operational Risk management function
• 3.3. Accountabilities, roles and
  responsibilities in the management of Operational Risk
• 3.4 Needs and expectations of external stakeholders in relations to operational risk

AFTERNOON SESSION
SESSION 4

Governance & Culture

• 4.1 Basic Governance requirements
• 4.2 Culture Definition and Context in relation to Operational Risk
• 4.3 Positive culture factors
• 4.4 Operational Risk policy
• 4.5 How to drive a positive culture for good Risk Management

SESSION 5

Risk Management Frameworks

• 5.1 Purpose of a Risk Management
  framework
• 5.2 COSO ERM Integrated Framework
• 5.3 ISO 31000:2018
• 5.4 How do you communicate a Risk management framework – The Risk House

SESSION 1

Operational Risk Management tools and techniques:

• Categorisation of Operational Risk
• Risk & Control Self – Assessment
• Issues & Action Plan Management
• Incident & Loss Event Management

SESSION 2

Operational Risk Appetite

• What is Risk Appetite
• Principles for an effective Operational Risk
  Appetite framework
• Elements of an Operational Risk Appetite
  Statement
• The differences between capacity, appetite
  and tolerance in relationship to Operational
  Risk Appetite
• The process for setting Operational Risk
  Appetite
• The role of Operational Risk Appetite in a
  Company’s Culture.

SESSION 3

Key Risk Indicators

• Role and purpose of different forms of Risk indicators
• Nature and use of Key Risk Indicators
• Challenges surrounding Key Risk Indicators
• Sustainable Key Risk Indicator Framework

AFTERNOON SESSION

SESSION 4

Operational Risk Reporting

• Who needs an Operational Risk Report – understand your audience
• What and when to report
• Derive value from the Operational Risk Report

SESSION 5

Case Studies & Team Exercise

• Barings Bank
• BCCI
• Societe Generale
• HSBC
• ING Australia
• GOLD AE
• Team Exercise 1) Assessment of
  applicable Operational Risk and controls in reference to Case studies
• Team Exercise 2) Example of a Banking product and application of Operational Risk Assessment

CORPORATE HEADOFFICE
MELBOURNE, POINT COOK,
VICTORIA AUSTRALIA
Email: [email protected]